Aug 11
11
Unsolicited Testimonial From Happy Client
Bob Killillay, BNS Computers
I love getting emails and hearing success stories from people who have used my system in their computer consulting business.
This email came to me from Bob Killillay of BNS Enterprises in Washington state. The subject of his email was “Unsolictied Testimonial”. Take a minute or two and read this:
To Whom It May Concern:
Today was starting out a little slow, with maintenance of my vehicles making the day a late start.
The two jobs on the books were small jobs – per my old thinking, pre-Steve Hurst coaching.
On my way to each job, I did some Steve Hurst re-think and turned $149 into $419 – an increase of $270. All of this was in service fees.
For the details, read farther.
The first job was to check why a customer was not getting email. It was simply a matter of a local ISP having changed to gmail for their servers – their email address had not changed. This might have normally been a $50 charge, as it was simple and not worthy of a full $119 (special tune-up) or the $169 (full, more difficult tune-up). There were two computers – a desktop, and a Netbook. I had been out three or four times recently and charged the ‘per incident’ low charge. We all get caught in not liking to charge for very short, simple calls – they are big to the customer, small to us.
After I finished the job, I pulled out the maintenance plans that I have and suggested that he simply pre-pay the basic plan for one full year ahead – for both of his computers. It was a no-brainer to him and his wife, and they purchased the plan – my otherwise $50 for the one computer went to $253.50.
The other job was similar – while it might have been $99, as it was a pretty simple job, I suggested that we go $169 and I’ll check back in six months.
That is how the $270 increase came about.
More questions? I suggest you contact Steve Hurst and have him coach you into the plan that works for you and who you are.
Regards,
Bob Killillay
BNS Enterprises
First off, thanks Bob for such a nice compliment on my coaching and the “Winning Marketing System for Computer Consultants“.
Second, you are living proof that the system works if you work the system.
If you’d like to know more about what Bob is referring too, then sign up for my free report (top right column) or feel free to give me a call, toll free, 877-857-2532.
To Your Success
Steve
www.HelpMyComputerBusinessGrow.com
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Steve Hurst has been working in sales and marketing for over 30 years. For 10 years he had his own computer business which included website building and consulting. The past 5 years he’s owned his own Business & Technology consulting business. Using his sales and marketing skills along with his knowledge of technology, he’s helping his clients increase their sales and profits by utilizing today’s technology.
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